SUBDOMAIN 427.1 – ENTERPRISE CONTINUITY PLANNING

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SUBDOMAIN 427.1 – ENTERPRISE CONTINUITY PLANNING

Competency 427.1.1: Integrated Principles of Disaster Recovery and Enterprise Continuity – The graduate evaluates the background, purpose, and value of a comprehensive disaster recovery plan; integrates principles of disaster recovery and enterprise continuity; and documents the plans in a disaster recovery and enterprise continuity brief.

Scenario:

A university is applying for the National Security Agency’s Center of Academic Excellence. As part of that application, the university must put together a disaster recovery/enterprise continuity plan and show proof of its implementation. To do this, the university first needs to obtain executive support for the plan. The application requires a written justification to the executive team to support the project. You have been hired as a consultant to help them get organized so they can begin putting together this plan.

The university’s administrative offices are located in a downtown urban area. The university itself occupies all of the sixth, seventh, and eighth floors of an 11-story building. The university’s servers are housed in an offsite location. Approximately 350 employees work on the university’s three floors. All but 50 employees work in 5 feet x 5 feet cubicles. Each cubicle has one laptop, one additional monitor, wired and wireless access, and one voice over IP (VoIP) phone for equipment. The network uses Microsoft Server 2003, an Exchange server, and a SharePoint server for all data. Student records are stored on the offsite servers, and backups of the servers are run three times a day.

Employees can only get into secured office locations with a secure electronic key. Stairwells are locked and are only accessible via a key code punched in at each entrance. Elevators can only access the three university floors by using the same secure electronic key that will get employees into office spaces.

There are some physical risks to the operation. Blizzards could potentially knock out power. Earthquakes could damage the building. High winds could blow out windows and possibly injure people near those windows.

Task:

A.  Create a multimedia presentation (e.g., PowerPoint, Keynote) (suggested length of 15 slides) which presents a disaster recovery plan/enterprise continuity plan (DRP/ECP) by doing the following:
Note: The purpose of the presentation is to justify to administrators in the scenario the need to implement a disaster recovery and enterprise continuity plan for the organization.
1.  Describe the roles of a DRP/ECP team.

a.  Outline the type of training a typical DRP team will need.

2.  Outline the six resilience layers that need to be integrated into the ECP.

a.  Provide one example for each of the six resilience layers related to this enterprise.

3.  Outline how the university should go about choosing outside expertise to assist with the development of a DRP.

a.  Describe what the university will outsource to the outside experts.

b.  Discuss the process of how the university will go about identifying the qualified outside experts and what service agreements you will put in place.

c.  Describe the outside expert’s qualifications for what you are outsourcing.

4.  Evaluate one best method for developing a DRP/ECP awareness campaign.

a.  Evaluate one best method for implementing a DRP/ECP awareness campaign.

5.  Develop presenter notes for each slide. Please submit any PowerPoint presenter notes in a seperate file that is in document format (for example, MS Word). Identify which slide each set of notes apply.
B.  When you use sources, include all in-text citations and references in APA format.
Note: When bulleted points are present in the task prompt, the level of detail or support called for in the rubric refers to those bulleted points.

Note: No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from sources, even if cited correctly. For tips on using APA style, please refer to the APA Handout web link included in the General Instructions section.