[SOLVED] Web service with reporting and maintenance

Web service with reporting and maintenance
A web service has periodic stop: a short one, to transfer log files and perform reporting; a longer one for maintenance. In particular, maintenance is performed according to an Exp<0.001> distribution, and reporting according to an Exp<0.05> distribution. Maintenance lasts according to an Exp<0.05> distribution, while reporting takes an Exp<1> distributed time. Maintenance can also occur during reporting: in case reporting will be aborted, and the system will restart to its normal state.
Implement it in a programming language of your choice
• Draw a state machine based model of the system • • Compute the probability of normal operation, reporting or maintenance. • Determine the reporting frequency (how many report per hour are generated).